Billing Terms and Conditions

Last Updated: 15/08/2026

This page explains how payments and billing work when shopping with D'orEvelynn. We aim to keep the payment process straightforward, secure and transparent.

1. Accepted Payment Methods

We offer a range of payment options to make completing your purchase as convenient as possible. Depending on availability at checkout, we currently accept:

Credit & Debit Cards: Visa, Mastercard, American Express, Maestro, Discover, Diners Club and UnionPay
Digital Wallets: Apple Pay, Google Pay, Shop Pay and PayPal
Buy Now, Pay Later: Klarna, where available
Bank Transfers: Available for approved bulk orders. Please contact our customer service team for further information.

All transactions are processed in GBP (£ British Pounds).

2. Payment Processing

Payment is taken when you place your order. Your order will only be confirmed once your payment has been successfully authorised and processed.

If your payment is declined or cannot be completed, your order may not be confirmed. You may try again using the same payment method or select another available payment option.

3. Pricing & Currency

All prices displayed on the D'orEvelynn website are shown in GBP (£ British Pounds).

We reserve the right to update or change our prices at any time. However, the price displayed and confirmed at checkout at the time your order is placed will be the price charged for that purchase.

Any applicable charges will be displayed during checkout before you complete your order.

4. Secure Payment Processing

Protecting your payment information is important to us.

Our website uses secure encryption technology and trusted payment providers to process transactions securely. D'orEvelynn does not store or have access to your complete card details. Your payment information is handled securely by the relevant payment provider.

5. Refunds & Chargebacks

Any eligible refunds will be processed in accordance with our Refund Policy.

If you notice a payment or transaction that you do not recognise, or you believe there may be an issue with an order, please contact us at info@dorevelynn.com before raising a chargeback where possible. Our customer service team will investigate the matter and work with you to resolve any genuine issue.

We reserve the right to investigate and dispute chargebacks where appropriate, including cases where our records show that an order was validly placed, processed or fulfilled.

6. Fraud Prevention

To help protect our customers and our business, D'orEvelynn reserves the right to review, hold, decline or cancel orders that appear suspicious or show signs of potentially unauthorised activity.

In some circumstances, particularly for higher value or flagged transactions, we may request additional information or verification before processing an order.

Any verification request is intended to help protect both the customer and D'orEvelynn against fraudulent or unauthorised transactions.