Shipping policy

Last Updated: 15/08/2026

At D'orEvelynn, we aim to make shipping simple and straightforward. That's why we offer free shipping on all orders within The United Kingdom, with no minimum spend required.

Shipping Locations

We currently ship to:

The United Kingdom

Delivery Times

Here's a rough idea of how long things take from checkout to your door:

United Kingdom

  • Order Cutoff Time: 4:00 PM GMT. Any orders placed after this will be picked up the next business day, so it may add an extra day to your delivery estimate.
  • Order Handling Time: 1 to 2 business days, Monday to Friday. This is the time it takes us to prepare, pack and hand your order over to the carrier.
  • Transit Time: 6 to 8 business days, Monday to Friday
  • Estimated Delivery Time: 7 to 10 business days

Please keep in mind that these delivery times are estimates. Occasionally, circumstances such as weather conditions, carrier delays or other factors outside of our control may cause delivery times to vary slightly. We'll always do our best to keep you updated.

All prices, shipping costs and order totals are displayed and charged in GBP (£ British Pounds).

Carrier Services

We work with trusted carriers to get your order to you safely within the United Kingdom, including:

  • Evri
  • Royal Mail
  • DPD

Shipping Costs

  • Free Shipping: Every order within the United Kingdom ships for free, with no minimum order required.

Tracking Your Order

Once your order has been dispatched, we'll send you an email with your tracking number so you can follow its journey. You can also check the status of your order at any time through our Order Tracking Page.

Delivery Issues

If something isn't right, whether it's a delay, missing parcel or another delivery issue, please get in touch with our customer service team as soon as possible. We'll look into the matter and work to get it resolved.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with a revised Last Updated date. We recommend checking this policy occasionally. By continuing to shop with us after any changes, you agree to the updated policy.

Questions?

Please check our FAQs page or contact our customer service team if you have any questions. We're always happy to help.

Contact Information

Store Address:
48 Queen Margaret's Road, Coventry CV4 8FW, United Kingdom

Store Email: info@dorevelynn.com

Store Phone: +442078714067

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.